If you're sitting on the fence concerning whether or not your IT department ought to adopt self-service, please take a glance at these ten reasons why I think self-service is here to remain and the way it'll profit your organization (if adopted correctly).
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If you own a business, our Microsoft Dynamics 365 CRM Billing Software contains all you need to create and execute invoices quickly and easily, for all your regular invoices, and for any other events which are liable to charge, using simple workflow.
Custom Icons for List View in Dynamics 365
02/02/2018
Visualization is always helpful when it comes to identifying and highlight set of data. With the new feature provided by Microsoft in Dynamics 365, it is possible to display list views with Icons or any kind of graphical representation to make the desired data stand out.
Dynamics 365 Managed Services
01/18/2018
As business patterns change, business processes need to grow and evolve.
Dynamics 365 Migrations and Integrations
01/16/2018
Data migration and integration includes anything from sales figures to customer profile information - ensuring that duplicate data entries are eliminated and that you receive a holistic view of cross-linked data across multiple applications.
Microsoft Dynamics CRM can often create headaches for even the savviest of IT professionals, regardless of whether your CRM installation is on-premise or online. As with any external relationship, due diligence in vendor selection will eliminate many of the issues that can arise with a Dynamics CRM instance before they occur. Here are five critical...
CRM is perfectly named for what it does: help companies deliver customer relationship management. But if you know anything about CRMs you'll know that there are hundreds of potential tools on the market, making it difficult to choose the right one in this era of increasing digital transformation. Today, we'll help make your CRM software choice easy...
Microsoft's CRM excels in several areas that challenge most customer support technologies:
Customers today expect immediate, personalized support. Without the proper tools, a human service agent simply isn't equipped to meet these expectations. But the Cortana AI included in Dynamics CRM is able to provide a number of beneficial support features such as:
Developing personalized, productive relationships with customers and prospects is a top priority for every organization. To help, one of Microsoft's goals with Dynamics 365 is to merge an organization's data and communications into a single stream of actionable intelligence that makes managing relationships across multiple systems (email, social...